Terms and Conditions

Introduction

These terms explain the rules that apply when you use our website, games, and related services. Slots Muse Casino is an online gaming platform that provides entertainment in the form of slots, table games and other casino experiences. Acceptance of these terms is required before you can open an account or participate in any activity on the site.

Eligibility

You must be at least eighteen years old and the legal age of majority in your country of residence to use our services. Certain jurisdictions are restricted, and users from those locations are not permitted to open accounts or play. It is your responsibility to ensure that online gambling is lawful in your location before using the platform.

Account Registration

When registering, you must provide accurate, complete and up-to-date information. Only one account per person, household, IP address and payment method is allowed. We reserve the right to close duplicate accounts and to withhold any funds associated with them. You are responsible for keeping your login details confidential and for all activity that occurs under your account.

Verification and Compliance

We may request identification documents and proof of address at any time to verify your identity and comply with legal and regulatory obligations. Failure to provide requested information may result in account suspension or closure. All transactions are monitored for suspicious activity in line with standard anti-money laundering requirements.

Bonuses and Promotions

From time to time we offer welcome bonuses, free spins and other promotional offers. Each promotion has its own set of rules regarding eligibility, wagering requirements, time limits and maximum withdrawal amounts. You should read the specific terms attached to every offer before claiming it. We reserve the right to withdraw or amend any promotion without notice.

Deposits and Withdrawals

Funds can be deposited using the payment methods displayed on the site. All deposits are processed securely and appear in your account balance immediately unless technical issues occur. Withdrawals are subject to verification and may require additional checks. Processing times vary depending on the method chosen and the completeness of your verification documents. We do not charge withdrawal fees, although your bank or payment provider may apply their own charges.

Game Rules and Fairness

All games on our platform operate according to published rules which can be found within each game. Random number generators are used for all games of chance and are regularly tested for fairness by independent testing agencies. You agree that the outcome of any game is final and accept the results as displayed on the platform.

Prohibited Activities

Certain conduct is strictly forbidden. This includes, but is not limited to, fraudulent activity, collusion, use of bots or automated software, chargeback abuse, and accessing the site from jurisdictions where gambling is illegal. Any attempt to manipulate the system or abuse bonuses will result in immediate account closure and forfeiture of funds.

Responsible Gaming

We are committed to supporting responsible gambling. Tools such as deposit limits, session reminders, self-exclusion and cooling-off periods are available in your account settings. If you feel your gambling is becoming problematic, we encourage you to use these tools or contact our customer support team for guidance. Further help is available through national gambling support organisations.

Intellectual Property

All content, graphics, games and trademarks appearing on the site remain the property of Slots Muse Casino or its licensors. You are not permitted to copy, reproduce, modify or distribute any material without our prior written consent.

Limitation of Liability

We provide the website and services on an “as is” basis. To the fullest extent permitted by law, we accept no liability for any direct or indirect loss arising from your use of the platform, technical faults, communication problems or unauthorised access to your account. Nothing in these terms excludes our liability for fraud or death or personal injury caused by our negligence.

Changes to These Terms

We may update or amend these Terms and Conditions at any time. The revised version will be posted on this page with the date of the last update. Your continued use of the site after any changes constitutes acceptance of the new terms. We advise you to review this page regularly.

Governing Law

These terms are governed by the laws of Curacao. Any disputes shall be subject to the exclusive jurisdiction of the courts of Curacao, without prejudice to any mandatory consumer rights you may have under the law of your country of residence.

If you have any questions about these Terms and Conditions, please contact our customer support team through the live chat or email address provided on the website.